WhatsApp Chatbot: Streamlining Communication
Client
HKCL, Haryana Government
Challenge
Handling numerous inquiries through calls and emails was inefficient and labor-intensive.
Solution
We implemented a generative AI-enabled conversational chatbot using the ORAI Chatbot Platform to automate and enhance communication.
Technologies
ORAI Chatbot Platform
Note: Also developing a WhatsApp banking chatbot for Novillex Technologies.